Privacy policy.

Last Updated: 09-19-2024

At Chaircircles, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you use our website and services (“Services”). By using Chaircircles, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect the following information to provide our Services:

  • Therapists: Phone number, email address, first name, last name.

  • Potential Clients: First name, last name, email address, phone number, date of birth, answers to pre-screening questions.

We may also collect information through Google Analytics in the future to help improve our Services.

2. How We Use Your Information

We use your information to:

  • Enable therapists to create and manage group therapy sessions.

  • Allow potential clients to view and request to join group therapy sessions.

  • Send email notifications related to session scheduling, consultations, and therapist invitations.

  • Improve our Services by analyzing user activity through Google Analytics (when implemented).

We do not share any personal information with third parties, except as necessary to provide our Services, as outlined in our Terms and Conditions.

3. Data Protection and Security

We take the security of your data seriously and have implemented the following measures:

  • All sensitive data is encrypted using 256-AES-GCM encryption and stored securely in MongoDB Atlas.

  • Admin access to the platform is protected by Firebase-assigned JWT tokens.

  • One-time encrypted links are used to facilitate client scheduling and requests.

4. User Rights

You have the right to:

  • Access the personal information we hold about you.

  • Request corrections to any incorrect or outdated information.

  • Request the deletion of your personal information.

To exercise any of these rights, please contact us at support@chaircircles.com.

5. Data Retention

We retain personal data for 30 days following account termination. During this period, you may request reinstatement of your account and data. After 30 days, your data will be permanently deleted.

6. Minors

Our Services are not intended for individuals under the age of 18. If you are a minor, please do not use Chaircircles. We do not knowingly collect data from minors, and any such data will be deleted if discovered.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on our website and via email.

8. Contact Information

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at support@chaircircles.com.